To Areoplan: Hello, My aeroplan number is 124132689, my 13,359 miles which I have patiently collected over a period of approximately 10 years have been completely wiped on June 30, 2017. I never received an alert email.  I would have loved to donate to charity, like I did last year in order not to loose my miles, If only I had had an alert email! Hard to believ, Aeroplan doesn’t show a list of transactions in  personal space, as recent as last year, showing that I donated to charity. Also shattering, that Aeroplan cuts complaints at the dots without showing more:


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